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Solution

CRM Application

Customer relationship management applications have promised to help organizations drive customer retention and brand loyalty. Traditional CRM applications, however, have failed to keep pace with changes in the market. Customers have more choice and greater power than ever before, and CRM applications simply focused on delivering better service lack the capabilities to proactively meet customer needs in a complex global market. 

 

Key Feature

  • Simplicity and ease of integration
  • Remote access with real time control
  • Mobile access via wireless
  • Stronger multichannel support
  • Integrated analytics
  • Campaign management
  • List management/master data management
  • Flexibility and customization
  • Lead generation and follow-up tracking
Technologies: 
  • ASP.NET,
  • Entity Framework,
  • MS SQL, H
  • HTML/CSS/JavaScript
Application
  • A web application system that allows an Australian distributor to manage their motorbike parts order from dealers and different warehouse spreading out Australia and New Zealand. It supports an ordering workflow including approval process, from initiated dealers’ orders to inventory packing and shipping. Parts could be ordered from different warehouse with back-ordering support. Payment gateway and customer module are also integrated.

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